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Town Council President Ralph Page highlights Betty Ann Ong’s call at 9/11 vigil

September 12, 2026 | East Longmeadow, Hampden County, Massachusetts


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Town Council President Ralph Page highlights Betty Ann Ong’s call at 9/11 vigil
Town Council President Ralph Page urged attendees at the East Longmeadow vigil to focus on individual stories amid the large casualty count on Sept. 11.

"Most of you have probably never heard this name," Page said as he introduced Betty Ann Ong, the flight attendant on Flight 11. He described Ong as the first person to notify authorities that her flight had been hijacked and said she stayed on the phone for more than 27 minutes, providing details that helped authorities and other flights.

Page said remembering one person’s story can help preserve the memory of all who were lost and thanked the town’s public safety departments for continuing the ceremony each year.

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