Sheriff's office seeks $380,000 multi‑year grant for dispatch quality‑assurance software

Sheriff's office staff told the committee they applied for a FY27 Public Safety Answering Point grant to fund quality‑assurance and training software for dispatchers. The five‑year request totals $380,000 and includes training and subscription costs; staff said they will only pursue non‑grant funding if the grant is not awarded.

Kathy Churchill, who said she has 35 years of 9‑1‑1 experience and identified herself as an operations manager, described the platform's use for off‑floor training and QA that reviews 100% of calls in a way not possible manually. She noted DOJ backing for some platforms and that Justin Reynolds in IT must clear any tool for CJIS security compliance.

Committee members asked how malfunctions would be handled and how vendor procurement would align with county purchasing rules; staff said the system can be turned on and off and that procurement details are being reconciled with purchasing rules before any purchase would occur.