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Rescue partner says microchipped dog sat at shelter without notification; recounts front‑desk problems

September 11, 2026 | El Paso City, El Paso County, Texas


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Rescue partner says microchipped dog sat at shelter without notification; recounts front‑desk problems
Loretta, who said she previously served on ASAC for more than 13 years and identified herself as an animal rescue partner, described a recent experience retrieving dogs from the shelter. She said one of her dogs with a microchip had been at the facility since Aug. 20 and that her rescue was not notified. "I had a dog that had my microchip at their facility since August 20," she said.

Loretta said staff did not notify her rescue and recounted a scene at the front desk involving a dog that vomited and staff who did not immediately clean the area. She also said she was told staff thought the dog might have a retained testicle and that someone "tried to neuter my dog that was already neutered." Her comments prompted a staff suggestion to increase front‑desk oversight and better notification procedures for rescue partners.

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