Chester County to extend 9‑1‑1 dispatch software contract with Intergraph for five years

Bill Messerschmidt, director of Emergency Services, asked the commissioners to approve Amendment No. 1 with Intergraph Corporation for $4,831,237.37 to extend the county’s computer‑aided dispatch (CAD) software maintenance and upgrades through Aug. 31, 2031.

Messerschmidt characterized the amendment as a five‑year maintenance and upgrade agreement for the county’s 9‑1‑1 CAD system used in emergency dispatch. Commissioners confirmed the contract was for the 9‑1‑1 center and then approved the amendment by voice vote as part of the meeting’s contract items.

The amendment will keep software support and upgrades in place for core emergency‑dispatch functions; the presentation included no roll‑call vote and no substantive debate about vendor selection or alternatives in the meeting record.