Auditors point to software conversions at landfill and health department as drivers of billing and aging-report gaps

Auditors identified multiple software-related issues at the landfill and the health department that impaired accounting controls. Dustin said voided and deleted cash tickets "cannot be verified against any reports" and described the problem as a vendor/software issue; he also said the health department could not provide a correct accounts-receivable aging report. Those items were noted as findings in the audit and listed on the schedule of findings in the single-audit section.

Department staff and administration told commissioners some problems stemmed from recent program conversions and staffing transitions; one staff member said the new system requires individual manual corrections that the old system automated. Staff said they had been working with the vendor (CIC) and were making corrective changes but could not yet confirm full resolution for some historical items.