OIT says reorganization boosted delivery speed; launches MyColorado mobile ID and faster Summer EBT sign‑in

The Joint Technology Committee heard a brief OIT status update, in which Director Thunberg said the office has completed its second phase of a large reorganization and is emphasizing outcomes over process.

"We just crossed our 90 days," Thunberg said, and reported that of more than 200 projects in flight, 197 continued uninterrupted, 25 were completed, 16 are in closeout and 10 were retired as part of the reset. She also said negotiations with vendors produced about $6 million in platform savings and that dedicated staffing for one agency (CDPS) is projected to save about $1.2 million in fiscal 2027.

Thunberg highlighted two public-facing launches: a MyColorado mobile driver’s license now accepted by TSA and federal buildings for the roughly 2,000,000 Coloradans who have MyColorado accounts, and a "sign in with MyColorado" integration for Summer EBT that reduced member access time from a bit over two minutes to about 25 seconds — a roughly 70 percent reduction. "This is the way that digital services should be delivered: frictionless, easy, secure, privacy‑preserving," she said.

Committee members pressed on employee impacts and oversight. Representative Titone raised concerns that performance gains may reflect overwork among OIT staff; Thunberg said OIT is using monthly employee change‑readiness surveys and increased training to support staff through the transition. Chair Marchman said the committee will add more detailed project and contractor vs. employee cost information to the quarterly update to increase transparency.

The committee did not take formal action on the presentation; members requested follow‑up materials and ongoing reporting on savings, staffing metrics and project lists.