Spring Hill consultants push varied outreach: pop-ups, senior outreach, printed surveys

City staff and consultants emphasized in the joint work session that online tools alone will not reach all residents and asked planning commissioners and councilmembers to attend neighborhood or HOA meetings.

Graham Smith of Multi Studio said the engagement program mixes advisory committees, stakeholder interviews, multi-day visioning workshops and pop-up events at local gatherings. He told the group the team had already set up online questionnaire and mapping tools and that printed copies could be left at community locations.

Commissioners suggested distributing hard-copy surveys at businesses, senior meal programs, the library and school events. One commissioner urged staff to include a phone or mail option for residents who cannot access the survey online; staff said the website currently accepts email addresses and that the team could arrange for printed forms with return locations.