County director says staff will hold payment on disputed Motorola bill after $27,627 9-1-1 claim

The meeting’s director reported that the county recently received an $82,000 subscription invoice from Motorola and that staff had submitted a $27,627 reimbursement claim covering the 9-1-1 portion of that bill.

“I did submit a claim on the 9 1 1 portion of, that bill, which was $27,627,” the director said, describing the amount sent in for the September submission to reimburse the sheriff’s department. Board members raised concerns about earlier, unresolved invoices, including roughly a $35,000 outstanding item from last year, and directed staff to pause payment until they could meet with Motorola representatives to resolve which modules the county is being charged for and which services it has actually received.

Committee members said the billing history has been inconsistent and asked staff to wait for Motorola to respond before cutting the check. “Hold off on that,” one committee member said when the director asked whether she should submit the claim now. The group noted Motorola billed intermittently last year and that there remains an older invoice open on the county account.

The director said she had placed the claim in the queue for submission but would not process payment until the county had a clearer reconciliation. The board did not take a formal vote; rather, members instructed staff to schedule a follow-up meeting with Motorola and other stakeholders to determine what is owed and whether credits are due.

Next steps: staff will arrange a meeting with Motorola account representatives and county GIS/dispatch leads to reconcile outstanding invoices and report back to the board with a recommendation.