State to build automated verification hub to reduce Medicaid paperwork and keep people covered

State officials said they are building an "automated verification hub" to reduce paperwork for Apple Health recipients and prevent eligible people from losing coverage because of administrative burdens. Ryan Moran described the hub as a system that "will bring together data we already have to automatically confirm eligibility so many people don't have to submit new paperwork along with a reapplication every 6 months."

Moran said the hub is intended to minimize unnecessary renewals and to reduce workload for enrollment navigators. He framed the technology as one of three pillars in the state's response—direct outreach, community partners, and technology automation—and said officials expect the hub could help roughly 400,000 Washingtonians keep their Apple Health coverage.