Mill Valley staff to roll out field-monitor hotline after Little League flags enforcement gap

Christy Hubacher, the recreation supervisor overseeing facilities, told the commission staff recommends implementing a dedicated field-monitor hotline — a single cell phone that user groups may text, call or message to report violations in real time. Hubacher said the number will be monitored by full‑time staff Monday through Friday, 9 a.m.–5 p.m., and passed to on‑site lead attendants after hours for follow up.

"We have established a cell phone so that user groups can text, call, or otherwise message the cell phone and report issues in real time," Hubacher said, noting staff will announce the number at the field-allocation meeting and distribute it by email. She also proposed adding the hotline reference to the department website and the field-use policy so user groups know where to report problems.

During public comment, Patty Shore of Mill Valley Little League welcomed the hotline but said it does not address on‑the‑spot removal of unpermitted users who encroach on permitted fields, which can create safety hazards in baseball. Shore cited the field-use policy's Section 7B (three violations may trigger permit revocation) and urged staff to ensure permitted users can continue activities safely at the time of an infraction.

"We think the hotline is a good idea, and we think it will work," Shore said, while asking the commission to add mechanisms to remove encroachers during incidents so permitted users are protected.

Staff answered practical questions about notifying coaches and posting signage; Hubacher said the number will be shared at the September 17 allocation meeting and by email to user groups. Commissioners generally supported adding the hotline to the website and policy language and asked staff to consider signage and outreach to coach networks to ensure awareness.