City considers replacing Granicus meeting-management software; vendors offer cloud encoders and migration assistance

Andrew told the board the city has used Granicus for about 13 years but has struggled with product fragmentation and production failures. “Granicus has not been trying to do the same thing,” he said, summarizing staff experience and rationale for seeking alternatives. Staff issued an RFI that produced roughly 13 usable responses; most vendors use cloud-based encoders and many offered multi-year contracts with migration services to port recordings and PDFs from Granicus.

Andrew characterized the $100,000 placeholder as a high-end estimate for initial implementation across multiple meeting locations; implementation timelines among vendors varied widely from about four weeks to a full year. Board members raised concerns about migrating a decade of records and asked whether the vendor would assist; Andrew said migration support was commonly offered and would be part of vendor evaluations. No procurement decision was made at the meeting; staff will proceed with an RFP/RFQ process and demos.