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Board reviews routine IT lifecycle replacements and eyes phone-system replacement in 2028

September 02, 2026 | Waukesha City, Waukesha County, Wisconsin


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Board reviews routine IT lifecycle replacements and eyes phone-system replacement in 2028
Staff reviewed the city’s IT lifecycle replacement budget for monitors, docks, keyboards and laptops and said the city aims to keep most devices on a five-year replacement cycle but sometimes extends devices when appropriate. “We’re predominantly HP throughout the organization,” the staff member said, noting the budget is intended to be a flat line year to year with adjustments for price volatility.

Board members also discussed the phone system. Staff reported the city uses a Mitel phone system (referred to in the meeting as MyTel/Mitel) and that vendor bankruptcy filings have prompted planning for a replacement in 2028. The staff member said the city has about 436 handsets deployed and that the conversion timing will be considered in the 2028 planning cycle.

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