Residents say multi‑unit customers face unfair billing under proposed structure

Several public commenters told the commission the proposed rate structure leaves multi‑unit residents paying proportionally more than single‑family homes when bills are divided among units.

Francis O'Connell (S6) said his homeowners association uses roughly half the water of a typical residence but is being assessed an industrial or commercial classification, asking, "Why the heck are we being charged an industrial rate when we're using 0.5 the residential rate?" Another commenter (S7) described private‑road development patterns, meter sizing and plastics used by developers, and urged the commission to consider impact fees or changing meter/read practices so residents pay a residential rather than commercial rate.