PGCPS outlines multilingual supports, translation team and ParentVUE tutorials

Parents raised multiple questions about language access, ParentVUE registration and bilingual supports. District staff said the climate and culture survey and related reports are offered in English, Spanish and French, and noted the Department of Language Translation — directed by Dr. Jennifer Love — coordinates translation and interpretation work for the district.

Dr. Jackson and staff said ParentVUE materials and online tools can be translated and that the district will provide tutoring sessions and a September 10 ParentVUE workshop for parents who missed registration or need help using the portal. Staff also noted community resources — Rosetta Stone access and Judy Center English classes — and that some schools have purchased translation headphones to support in‑person communications.

Why this matters: Language access affects whether families can receive timely notifications, register students, and participate in IEP or school meetings. The district encouraged parents who need help to contact their schools and to attend the announced tutorials.

Next steps: Staff said they will post links and resources on the county website and in the session materials, and encouraged parents to contact their school's parent engagement assistant for help.