Council to create front-desk binder and training protocol

J. Zienowicz and Carol Brundige will meet to compose a binder for front-desk use and to establish a training protocol for front-desk staff and volunteers. "Zienowicz and Brundige will meet to compose a binder for use at the front desk."

Carol Brundige will deliver training to current and future front desk volunteers, formalizing procedures for the center entrance and reception. The council recorded the planning step as a staff/volunteer operations item; no budget change was noted in the transcript.