Commission approves three‑year vacation‑rental monitoring software and 24/7 hotline contract
August 10, 2026 | Fort Pierce, St. Lucie County, Florida
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The commission approved item 9c to piggyback Region 14 master agreement contract number 159768 with Granicus LLC to provide software‑as‑a‑service for vacation‑rental address identification, monitoring and a 24/7 hotline at a total not‑to‑exceed cost of $75,403 over three years.
Staff described the tool as a proactive enforcement resource that aggregates short‑term‑rental listings and directs citizen complaints to a 24/7 hotline. "If we did not continue this contractual agreement with them ... it would revert back ultimately to a complaint only enforcement," staff said, noting the vendor’s platform reduces staff time needed to find listings across multiple websites.
Commissioners asked staff to return with a cost‑benefit breakdown that ties the contract cost to fees and revenues generated by the city’s vacation‑rental program. The commission then approved the contract by roll‑call vote.
Staff described the tool as a proactive enforcement resource that aggregates short‑term‑rental listings and directs citizen complaints to a 24/7 hotline. "If we did not continue this contractual agreement with them ... it would revert back ultimately to a complaint only enforcement," staff said, noting the vendor’s platform reduces staff time needed to find listings across multiple websites.
Commissioners asked staff to return with a cost‑benefit breakdown that ties the contract cost to fees and revenues generated by the city’s vacation‑rental program. The commission then approved the contract by roll‑call vote.
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