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County says TAT software implementation is on schedule; October go-live planned

July 28, 2026 | Maui County, Hawaii


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County says TAT software implementation is on schedule; October go-live planned
Deputy Director Zielinski told the committee the county’s TAT software implementation (Fast Enterprises) is progressing and is running about a week ahead of schedule. “We have like about 15,000 taxpayers for TAT,” the deputy director said, and staff reported the project team expects a production go-live in October (staff later cited October 5 as the target date).

Revenue manager Paul Neidhart and Fast Enterprises representatives described remaining work as data scrubbing and taxpayer outreach. Staff noted that some taxpayer fields that previously were not collected—most notably the tax map key (TMK) that identifies the property generating the income—will be collected under the new system, which officials said will enable more granular district-level reporting once enough taxpayers register under the new platform.

Staff also reported six authorized positions for the TAT section (five currently active with one vacancy) and said additional compliance capacity will be needed to pursue non-reporting taxpayers. The deputy director said the new system and procedural documentation will help standardize review of refunds, penalties and grandfathering rules and will make departmental processes more transparent to taxpayers and to the council.

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