Property manager says she responds 24/7 and will provide contact info after resident complaints

Della, a property manager who identified herself during public comment, told the council and residents that she and her employer regularly respond to complaints and maintain required trash containers. "If I get any complaints, I have actually personally left the office and gone out and taken care of garbage...I have the 24 hour phone on me 24 hours, 7 days a week," she said.

Della said she lives in Dune City and is available to respond after 10 p.m.; she offered to share her personal phone number with neighbors and said management has gone to properties to address issues when notified. Her remarks were the meeting's principal defense of property managers' responsiveness and were followed by further resident questioning about instances when managers did not respond quickly enough.