Residents tell council of chronic internet and cellphone problems; officials plan outreach to provider

During citizens input, multiple residents described persistent internet and TV outages and weak cellphone reception in parts of Dunes City. One resident said the area "has been horrible" for service and urged the council to press the franchise provider for improvements; councilors noted that upcoming competition and infrastructure upgrades could improve speeds and reliability.

Councilors agreed to continue outreach to providers. The discussion touched on how low population density affects providers' willingness to upgrade equipment and whether franchise or franchise-agreement processes could be used to facilitate better service. No formal action or funding commitments were made at the meeting.