Staff report ongoing Polaris migration issues; Library Connection mobile app updated

Library staff told trustees they are continuing to work through issues with a recent Polaris migration and are coordinating with the consortium and vendor to resolve anomalies in catalog and reporting data.

"Every there is surprisingly still things. We have a migration Slack channel," a staff member said, describing frequent posts about items that look wrong or require fixes. The director noted some numbers appear in red while staff reconcile whether all June activity was included after vendor downtime.

Allison said the Library Connection mobile app (called the Library Connection mobile app) received an update today that includes museum passes and other enhancements and that the consortium is holding semi-monthly meetings to provide official post-migration updates. Staff said they will monitor metrics and continue passing feedback to the vendor.