County clerk outlines new POS system, separate tax-redemption drawer and proposed fee changes
June 30, 2026 | LaSalle County, Illinois
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At the June 30 LaSalle County Taxes, Elections & GIS Committee meeting, the county clerk described operational changes aimed at improving customer service and simplifying accounting.
The clerk said the office plans to upgrade its point-of-sale system from the existing QuickBooks-based process to a module provided by the vendor identified in the transcript as "F and F," with an expected go-live in August and estimated licensing costs of about $2,000 a year. The upgrade will allow the office to operate two separate cash drawers so clerk-document transactions (birth, marriage, death records) can be kept separate from tax-redemption funds and so staff will not have to leave the counter to obtain change from the treasurer’s office.
On the separate tax-redemption drawer, the clerk proposed starting with roughly $50 in small bills and change; she said the treasurer’s office suggested a larger starting amount, about $200–$300, to accommodate customers who pay with large bills. "It would just be make change. That's all," the clerk said when defending the plan. The clerk proposed funding the drawer by making a one-time withdrawal from the bank instead of changing normal deposit practices.
The clerk also described switching the county’s credit-card processing arrangement. She said customers currently pay a $3.99 fee per transaction under the present system; the proposed processor would charge either $1 per transaction or 3%, saving customers about $3 per payment. The clerk noted the county would not retain processing fees under the arrangement but that accepting cards would be cheaper for customers and more convenient; she said implementation might occur in July for credit cards or in August together with the POS rollout, pending coordination with the treasurer and auditor.
Because it is budget season, the clerk asked whether the committee wanted her to budget for a change to training compensation: currently $20 for class and $10 for the test. For 2027 she proposed combining class and test into a single $40 charge (the clerk said staff would still offer a two-hour refresher option for experienced judges). Committee members generally said budgeting for the change made sense; the clerk said she would bring a resolution to an upcoming meeting.
The clerk said there are no other new programs proposed for next year and that Carrie will present the budget in July. Committee members asked a handful of operational and security questions about locking and end-of-day safekeeping; the clerk said existing safe procedures would continue.
The clerk said the office plans to upgrade its point-of-sale system from the existing QuickBooks-based process to a module provided by the vendor identified in the transcript as "F and F," with an expected go-live in August and estimated licensing costs of about $2,000 a year. The upgrade will allow the office to operate two separate cash drawers so clerk-document transactions (birth, marriage, death records) can be kept separate from tax-redemption funds and so staff will not have to leave the counter to obtain change from the treasurer’s office.
On the separate tax-redemption drawer, the clerk proposed starting with roughly $50 in small bills and change; she said the treasurer’s office suggested a larger starting amount, about $200–$300, to accommodate customers who pay with large bills. "It would just be make change. That's all," the clerk said when defending the plan. The clerk proposed funding the drawer by making a one-time withdrawal from the bank instead of changing normal deposit practices.
The clerk also described switching the county’s credit-card processing arrangement. She said customers currently pay a $3.99 fee per transaction under the present system; the proposed processor would charge either $1 per transaction or 3%, saving customers about $3 per payment. The clerk noted the county would not retain processing fees under the arrangement but that accepting cards would be cheaper for customers and more convenient; she said implementation might occur in July for credit cards or in August together with the POS rollout, pending coordination with the treasurer and auditor.
Because it is budget season, the clerk asked whether the committee wanted her to budget for a change to training compensation: currently $20 for class and $10 for the test. For 2027 she proposed combining class and test into a single $40 charge (the clerk said staff would still offer a two-hour refresher option for experienced judges). Committee members generally said budgeting for the change made sense; the clerk said she would bring a resolution to an upcoming meeting.
The clerk said there are no other new programs proposed for next year and that Carrie will present the budget in July. Committee members asked a handful of operational and security questions about locking and end-of-day safekeeping; the clerk said existing safe procedures would continue.
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