Notary-services CEO Philip Hogan discusses business, recovery and new book 'Relentless Excellence'

Philip Hogan, executive director and CEO of Signing Services of America LLC, described his company's role as a national notary signing service and discussed his new book Relentless Excellence on Bronxet's Open.

Hogan said the company maintains a national database of notaries and works with mortgage lenders, title insurers, real-estate law firms and estate-planning practices to manage the signing process. On air he gave several performance figures, saying the database contains about 65,000 notaries, that the company has scheduled transactions totaling "over a billion dollars," and that it has paid out more than $4 million in notary fees across roughly a decade. He also said the company has hired "over 36,000" notaries, a figure that was stated on air.

Hogan framed Relentless Excellence as a personal-and-business memoir that traces family history, his recovery (he said he has 41 years of sobriety), prostate-cancer survival, and lessons on scaling mission-driven companies. "If you take care of your people, your people will take care of your business," he said, describing a values-driven approach to leadership.

He described a podcast, Closing Market Weekly, launched to create a forum for mortgage professionals across the United States to talk through transactions and industry trends. Hogan also recounted leaving public-sector employment to focus on nonprofit and business ventures, and he gave a website for more information.

The interview was promotional in tone but included substantive details about the company's operations and Hogan's business philosophy. Financial and staffing figures were stated by the guest on air and are reported here as given; they were not independently verified in the program.