New Providence staff says property revaluation delayed after data-migration glitches; assessments expected in late 2027

A borough staff member told the council the property revaluation process has been delayed after data-migration problems between the vendor’s mass-appraisal system and the borough’s records, and the pause means residents should not expect new assessments until late 2027.

The presentation explained that Professional Property Appraisers (PPA) used the industry-standard BRT mass-appraisal software to enter exterior measurements and a subset of interior inspections; that data then had to be migrated into the borough’s MicroSystems parcel/assessment program. "In the migration some glitches happened and some information we think was lost," the staff member said. "They've spent the last couple of weeks doing an internal audit of the information to make sure that everything transferred over correctly."

Staff described the steps that remain: complete the data migration, re‑engage the public for interior inspections that were not completed, run the market analysis using recent sales and neighborhood trends, send assessment notices with old and new assessments and estimated market value, offer an informal review with PPA, certify final assessments with the borough tax assessor, and obtain county approval via the county board of taxation. The speaker said revaluations "would hit in 2027" and that residents would not see assessment changes during the rest of this year.

The update also described a schedule: PPA had measured exteriors for all properties and entered interior data for about 20% of homes; once migration and the audit are complete, PPA will resume interior inspections and outreach. Staff emphasized that owners who want to contest an assessment will have opportunities for informal review and to correct factual errors in assessment letters.

Council members and staff did not set new dates for when PPA will resume inspections. The borough posted an RFQ for a management enhancement review and expects to return capital purchase orders to the July 14 meeting following the capital ordinance taking effect on June 30.

The council did not take formal action on the revaluation at the meeting; staff said they will circulate further written updates when the migration audit is complete.