Dallas County reviews $192,851 annual IT managed‑services order from IP Pathways

Dallas County officials reviewed a Service Order from IP Pathways (Contract #26196) during the June 23, 2026 Board meeting that would consolidate disaster‑recovery compute, managed firewall, tiered storage and Office 365 backup under a three‑year agreement through July 31, 2029.

The IP Pathways order lists annually recurring charges totaling $192,851.28 and one‑time non‑recurring charges of $6,939.90. Line items include DR Compute as a Service ($42,714.00 annually), Firewall as a Service ($8,016.00 annually), Tiered Storage ($127,166.40 annually) and Microsoft Office 365 Backup ($14,954.88 annually). The order describes features such as a 20‑GB boot LUN per DR server, one scheduled seven‑day DR test per year, managed firewall features, and DDoS protection with up to eight scrubbing days per month included.

The Service Order explains billing and renewal mechanics, SLA‑adjacent operational details and standard contract terms, and it states that the order is governed by a Master Service Agreement. Cliff Gibson is listed as the county contact and Brittani Shields as the vendor signatory on the record copies included in the packet.

County staff included the Service Order in the packet for Board review; any formal approval, signature and purchase‑order processing would be recorded in subsequent minutes if the Board votes to finalize the agreement.