Council praises reduction in uncollectible debt; asks staff for analysis

Council member Michael asked staff to confirm that the item on the agenda involved the discharge of uncollectible utility debts and other claims. City staff confirmed the item covered utility bills and claims.

Michael praised Don and Jill from the finance office for the large reduction in discharged amounts over recent years and asked staff to provide an information memo or packet explaining how much of the decrease is attributable to internal changes in collection policies and whether the trend is expected to continue.

What happens next: staff will prepare and distribute a memo that quantifies the sources of the reduction in write-offs and provides context on collection-policy changes and expected future trends.