Board tables Walden Avenue drive‑thru after reviewing queueing study
June 12, 2026 | Cheektowaga, Erie County, New York
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The Cheektowaga Planning Board on Wednesday heard a drive‑thru application for 15 93 Walden Avenue and tabled the item after a presentation on a queueing analysis and traffic study.
Jennifer Crack of Olio Development Group presented the study, saying it drew on franchisee data from the Amherst location and that the Amherst site had a historical maximum of "122 cars per hour." She outlined site design features intended to reduce spillover — two order lanes, a bypass lane, and a one‑way loop — and said the submitted traffic study estimates about 22 additional trips for the Walden site and concludes queued vehicles can be accommodated on property.
Board members pressed the applicant on operational questions that could affect safety and throughput: how many stacking spaces are available (the presentation referenced roughly 35 stacking spaces), how the bypass lane functions if both order lanes are used, whether snow staging would reduce parking, and whether cars stacked in the queue could block exits onto Pepe or Walden. The applicant said peak customer dwell times averaged about 5.6 to 6.4 minutes at comparable locations and that the franchisee sets a threshold of seven minutes on site; staffing during peak periods could range from seven to 15 employees and the franchisee plans a localized ‘‘honeymoon’’ traffic‑management plan for opening days that may include cones, cones and temporary flaggers.
Board members noted the traffic report had been delivered to the town the same day and requested time for review and for local agencies to weigh in. One board member moved to table the application so the board could review the study and obtain comments from relevant agencies; the motion passed.
The board asked the applicant to provide the underlying data and requested the town coordinate any review with traffic or enforcement agencies. No final vote was taken; the application will return to the board after the requested materials and agency feedback are provided.
Jennifer Crack of Olio Development Group presented the study, saying it drew on franchisee data from the Amherst location and that the Amherst site had a historical maximum of "122 cars per hour." She outlined site design features intended to reduce spillover — two order lanes, a bypass lane, and a one‑way loop — and said the submitted traffic study estimates about 22 additional trips for the Walden site and concludes queued vehicles can be accommodated on property.
Board members pressed the applicant on operational questions that could affect safety and throughput: how many stacking spaces are available (the presentation referenced roughly 35 stacking spaces), how the bypass lane functions if both order lanes are used, whether snow staging would reduce parking, and whether cars stacked in the queue could block exits onto Pepe or Walden. The applicant said peak customer dwell times averaged about 5.6 to 6.4 minutes at comparable locations and that the franchisee sets a threshold of seven minutes on site; staffing during peak periods could range from seven to 15 employees and the franchisee plans a localized ‘‘honeymoon’’ traffic‑management plan for opening days that may include cones, cones and temporary flaggers.
Board members noted the traffic report had been delivered to the town the same day and requested time for review and for local agencies to weigh in. One board member moved to table the application so the board could review the study and obtain comments from relevant agencies; the motion passed.
The board asked the applicant to provide the underlying data and requested the town coordinate any review with traffic or enforcement agencies. No final vote was taken; the application will return to the board after the requested materials and agency feedback are provided.
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