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Pasco MPO reports microtransit pilot, mobile ticketing and paratransit analysis to expand service

June 11, 2026 | Pasco County, Florida


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Pasco MPO reports microtransit pilot, mobile ticketing and paratransit analysis to expand service
Pasco County transit staff told the Metropolitan Planning Organization that the county is piloting several service and technology changes intended to improve convenience and expand access.

An agency official presenting the "Go Pasco" report said the county has finalized an agreement with a microtransit vendor and plans to seek board approval in July or August for a 12-month pilot operating in northern Pasco (Hudson, Cove, Denton and the State Road 52 corridor). The official said the pilot will last 12 months and the start is expected roughly 60 to 90 days after final board approval.

The agency also launched mobile ticketing (Token Transit) on May 18, the presenter said, with 343 passes purchased within two weeks of the app's rollout. The presenter described the app as interoperable with neighboring systems, allowing riders to use a single mobile payment across multiple county and regional operators.

Staff confirmed a demand-response (paratransit) services analysis is underway to identify resource shortfalls and determine whether to add vehicles, hire drivers or contract services to increase door-to-door trip availability for riders outside fixed-route corridors and for older adults and people with disabilities.

The presentation also noted a router study forecasting a 4% ridership increase (fixed-route) tied to improvements including a real-time vehicle tracking app and two new routes (41 and 35). The Sepal transfer station project will go to the board on June 16 for construction approval; construction is anticipated to begin in July or August with a coordinated groundbreaking.

Board members asked about historic ridership declines and what the agency was doing beyond marketing. Staff pointed to route reconfigurations, the real-time app, added routes, the paratransit study and the microtransit pilot as complementary approaches to increase ridership and better serve underserved areas such as Wesley Chapel.

Why it matters: The initiatives aim to expand mobility for residents who lack reliable access to jobs and services. The microtransit pilot and paratransit analysis target areas with low fixed-route coverage; mobile ticketing and real-time tracking aim to make transit easier to use.

What happens next: Staff will return with microtransit pilot data after the study period and will present agreements and construction approvals to the board in upcoming meetings. The board did not take a policy vote on the pilot at this meeting; it was an informational presentation with follow-up expected.

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