Board hears department update: no new complaints; inspections, hiring and outreach underway

The Automotive and Flat Glass Examining Board received an operations update on May 21, 2026, from a department staff member who said the Consumer Protection Department received no new complaints between March 1 and April 30 and that one case was closed under a settlement handled by legal.

Janita, a department staff member, told the board: "For the time frame March 1st of 2026 through April 30th of 2026, the department did not receive any new complaints. Um, one was closed and as you can see in my notes, it's a settlement agreement and I put hyphen legal closed." She advised the board that any additional details on that file must be obtained from the department's legal office because staff are not provided outcomes after a referral unless a hearing is scheduled.

Why it matters: board members asked whether the closed file involved someone using another person's license; Janita said that was the allegation but that legal handled the matter and would be the source for particulars. She also said staff are continuing complaint investigations and site inspections and are conducting outreach with building officials and other associations.

Janita said the office participated in interviews for inspector candidates and expects at least one hire now, with the possibility of a second position in the future. "We are out doing some educational outreach ... and we also have been doing ... joint ventures ... with Department of Labor Wage and Workplace Standards," she said, noting joint site inspections with that agency.

Board members thanked Janita for the report and asked that legal be contacted for any needed case particulars. The board moved on to new-business items after brief closing remarks and seasonal well-wishes.

The meeting adjourned after routine business; members noted follow-up items including continuing recruitment and inspection activity and said they would reconvene in August.