Osage County motor vehicle office offline after statewide-AT&T infrastructure problem

County staff told the Osage County Board of County Commissioners on May 19 that the county’s motor vehicle office has been unable to process transactions since the prior Thursday at 11 a.m., after a communications infrastructure problem between AT&T and the state systems near Milford.

Staff said the outage prevents the office from completing motor vehicle transactions and that the county has limited ability to resolve an infrastructure problem that sits between the state and the local provider. They said AT&T and state technicians had been contacted and the issue had been escalated but that there was no immediate estimate for restoration.

Commissioners noted the county could not control the state’s infrastructure and encouraged staff to keep the public informed as more information becomes available. The board said the county would monitor the situation and relay updates when the state or provider reports a fix.