City staff and Austin Police Department leaders on May 19 outlined a multi‑pronged approach to park safety that pairs a small park ranger corps with targeted infrastructure improvements and joint operations.
Amanda Ross, division manager for natural resources in Parks & Recreation, described the park ranger unit as 23 rangers working 10‑hour shifts in a zone system; rangers emphasize voluntary compliance, visitor services and data collection. Ross explained a 2025 security audit that found burglary of vehicles was responsible for roughly 80% of reported property crime on parkland and recommended governance changes, a security manager role, consistency in de‑escalation training, and crime‑prevention‑through‑environmental‑design (CPTED) standards across facilities.
Assistant Chief Michael Chancellor of APD presented crime trends showing a modest increase in park calls for service but a 31% rise in arrests year‑over‑year and a 20% reduction in response times. APD described a pilot program placing cameras in parking lots to aid burglary‑of‑vehicle investigations; staff reported at least one pilot case led to an eight‑year sentence for a convicted suspect. APD also described moving mounted patrols into park deployment and coordinating a double‑up patrol day to concentrate officers on park hotspots.
During public comment, Chris Flores asked that the parks department and APD consider hardwired cameras in major parks and pools and requested clearer reporting pathways for pool patrons and aquatics staff. The presenters said they are evaluating camera placement under the city’s trust‑act review and plan to return to council after that process; they also recommended the 311 and iReport Austin systems and district representatives as ways for the public to report concerns.
Board members asked whether 23 rangers are sufficient; staff said staffing is constrained and emphasized that cameras, governance changes, infrastructure improvements (lighting, signage), and partner coordination are all necessary elements. Staff said ongoing encampment cleanup coordination with the Homeless Strategy Office is being expanded.
No action was taken; the briefing generated several follow‑up requests from the board for additional information on camera policy, the trust‑act review, and 311 reporting integration.