Commission approves revised RTIC supervisor class specification, easing degree requirement

The Glendale Civil Service Commission voted to approve revisions to the Real‑Time Intelligence Center (RTIC) supervisor class specification after the Glendale Police Department asked the commission to relax some education and certification requirements.

Staff presented the changes as revisions to the minimum qualifications and essential functions for the RTIC supervisor classification. The department recommended modifying the Associate of Arts/Science requirement from mandatory to "highly desirable" and replacing a previously listed desirable crime‑and‑intelligence‑analysis certificate with a California POST basic dispatcher certificate as a desirable qualification. Staff noted the Glendale City Employees Association had not been notified and had not voiced concerns as of the meeting.

Captain Jason Ross of the Glendale Police Department described current RTIC staffing as employees previously assigned as dispatchers and said, since inception, the RTIC has evolved and the department now expects to promote qualified in‑house staff into the supervisor role. Ross said compensation and reclassification issues have delayed creating an RTIC supervisor but that the department plans to run a promotional selection process once the class specification is in place.

Commissioners asked whether keeping the degree requirement would limit applicants; Ross said there are qualified in‑house candidates without the degree and that the change would broaden the candidate pool while preserving job‑related expectations. After discussion, a motion to approve the revised specification carried on recorded affirmative votes by three commissioners present; two commissioners were absent.

The commission’s approval allows the department to proceed with recruitment or a promotional exam for the supervisor position under the revised minimum qualifications. No amendments to the motion were recorded at the meeting.