Bernalillo County highlights dispatchers, says staffing is nearly full during Public Safety Telecommunicators Week
April 23, 2026 | Bernalillo County, New Mexico
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An agency official for Bernalillo County announced the observance of National Public Safety Telecommunicators Week and highlighted the role of 911 dispatchers in emergency response.
The official said dispatchers "are the first link between people in crisis and help on the way," adding that they calm callers, provide life-saving instructions such as CPR, and relay critical information to field crews. "They answer these calls in moments of panic," the official said.
The county acknowledged a multi-year shortage of public safety telecommunicators and 911 dispatchers in New Mexico but said Bernalillo County is now "nearly 100% staffed." The official added that "we still have some positions that need to be filled," but did not specify the number of remaining vacancies.
County officials encouraged anyone interested in serving their community to consider a career in emergency communications. The official recommended that people who want to learn more contact their local dispatch center for information on openings and application procedures.
No formal motions or votes were recorded in the announcement. The statement was presented as an informational briefing recognizing the week and promoting recruitment.
The official said dispatchers "are the first link between people in crisis and help on the way," adding that they calm callers, provide life-saving instructions such as CPR, and relay critical information to field crews. "They answer these calls in moments of panic," the official said.
The county acknowledged a multi-year shortage of public safety telecommunicators and 911 dispatchers in New Mexico but said Bernalillo County is now "nearly 100% staffed." The official added that "we still have some positions that need to be filled," but did not specify the number of remaining vacancies.
County officials encouraged anyone interested in serving their community to consider a career in emergency communications. The official recommended that people who want to learn more contact their local dispatch center for information on openings and application procedures.
No formal motions or votes were recorded in the announcement. The statement was presented as an informational briefing recognizing the week and promoting recruitment.
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