Committee renews Taste of Excellence contracts for City Hall cafeteria and Rotunda amid questions about exclusivity
April 06, 2026 | Cleveland, Cuyahoga County, Ohio
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The committee approved two companion ordinances (281‑2026 and 282‑2026) authorizing the director of Parks & Recreation to enter into concession agreements: one to operate the City Hall cafeteria and another to provide caterered services in the City Hall Rotunda.
City staff said Taste of Excellence prevailed in the RFP and has been the operator for the cafeteria and Rotunda in prior years. "They are a preferred provider," an official said, describing continuity with past practice. The committee heard questions on multiple topics: whether Taste of Excellence is the exclusive caterer for Rotunda events; whether renters could bring their own caterers; how exclusivity affects school field trips and the ability of third graders to bring brown‑bag lunches; and the planned separate coffee shop operator, Unbar Coffee, on the first floor of the Citizen Service Center.
On exclusivity, staff said the catering agreement has historically given the cafeteria and kitchen access to a single provider for storage and operations, and noted exclusive catering is common to simplify logistics. Staff also said they would review contract language to avoid unintentionally preventing school groups from bringing bagged lunches. Council members pressed for data on Rotunda rentals and whether exclusivity reduces rental bookings; staff said they would compile rental history and related information.
The committee approved the ordinances as amended and asked staff to follow up on questions about contract language, school‑group exceptions and marketing/rental practices.
City staff said Taste of Excellence prevailed in the RFP and has been the operator for the cafeteria and Rotunda in prior years. "They are a preferred provider," an official said, describing continuity with past practice. The committee heard questions on multiple topics: whether Taste of Excellence is the exclusive caterer for Rotunda events; whether renters could bring their own caterers; how exclusivity affects school field trips and the ability of third graders to bring brown‑bag lunches; and the planned separate coffee shop operator, Unbar Coffee, on the first floor of the Citizen Service Center.
On exclusivity, staff said the catering agreement has historically given the cafeteria and kitchen access to a single provider for storage and operations, and noted exclusive catering is common to simplify logistics. Staff also said they would review contract language to avoid unintentionally preventing school groups from bringing bagged lunches. Council members pressed for data on Rotunda rentals and whether exclusivity reduces rental bookings; staff said they would compile rental history and related information.
The committee approved the ordinances as amended and asked staff to follow up on questions about contract language, school‑group exceptions and marketing/rental practices.
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