Richmond rolls out ActiveNet for pickleball reservations; tennis bookings still require applications and insurance
May 07, 2026 | Richmond, Contra Costa County, California
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City staff presented a status update on ActiveNet court-reservation capabilities at the April 1 Richmond Recreation and Parks Commission meeting and described a phased rollout intended to make reservations simpler for users.
Tiffany Jenkins, an administrative assistant in Community Services Recreation, explained that Booker T Anderson Community Center courts are now available to reserve via ActiveNet. "The main one that we have that's available to register for right now, through ActiveNet, would be Booker T Anderson," Jenkins said, adding that Booker T offers six courts and that long-term reservations carry a $16-per-hour rate. Jenkins said drop-in pickleball at the Richmond Recreation Complex gym remains $7 per day.
Staff said tennis reservations are more involved: there are 20 reservable locations but the system currently treats tennis as a full facility reservation, which requires a facility-application process, deposits and general-liability insurance for rentals. Staff acknowledged community requests for a public calendar and easier online booking and said they are early in the vendor process to update the system. Ranjana Maharaj, deputy director for community services recreation, said staff are working with ActiveNet consultants, starting with short-term fixes and planning phased improvements to automate reservation workflows, reduce duplicate financial entry and integrate with the city's Munis financial system when possible.
Commissioners asked about timelines for a public calendar, insurance requirements for individuals, and whether the system could provide usage data to inform decisions such as converting combo tennis/pickleball courts to dedicated pickleball. Staff said consultants will help produce data reports and that a multi-stage rollout is planned; they are also seeking part-time or intern help because the department has limited technical capacity.
Staff proposed to continue phased implementation and bring more detailed updates to the commission as ActiveNet work proceeds.
Tiffany Jenkins, an administrative assistant in Community Services Recreation, explained that Booker T Anderson Community Center courts are now available to reserve via ActiveNet. "The main one that we have that's available to register for right now, through ActiveNet, would be Booker T Anderson," Jenkins said, adding that Booker T offers six courts and that long-term reservations carry a $16-per-hour rate. Jenkins said drop-in pickleball at the Richmond Recreation Complex gym remains $7 per day.
Staff said tennis reservations are more involved: there are 20 reservable locations but the system currently treats tennis as a full facility reservation, which requires a facility-application process, deposits and general-liability insurance for rentals. Staff acknowledged community requests for a public calendar and easier online booking and said they are early in the vendor process to update the system. Ranjana Maharaj, deputy director for community services recreation, said staff are working with ActiveNet consultants, starting with short-term fixes and planning phased improvements to automate reservation workflows, reduce duplicate financial entry and integrate with the city's Munis financial system when possible.
Commissioners asked about timelines for a public calendar, insurance requirements for individuals, and whether the system could provide usage data to inform decisions such as converting combo tennis/pickleball courts to dedicated pickleball. Staff said consultants will help produce data reports and that a multi-stage rollout is planned; they are also seeking part-time or intern help because the department has limited technical capacity.
Staff proposed to continue phased implementation and bring more detailed updates to the commission as ActiveNet work proceeds.
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