City Administrator George Martinez told the workshop that, because of a current heat advisory, the City of Pacific will not shut off water service for customers who are currently past due until the advisory has been lifted. "Due to the heat advisory, the city will not be shutting off water to citizens that are currently past due until the advisory has been lifted. We will be placing a door hanger as a reminder," Martinez said.
The announcement frames this as a temporary operational pause tied to public-health conditions rather than a permanent policy change; the workshop minutes do not set a date for resuming normal shutoff procedures. The minutes do not provide figures for the number of accounts affected, arrears totals, or additional financial relief measures.
City staff indicated door hangers will be placed as reminders to customers in arrears while the advisory remains in effect.