Lauren Connor, liaison for Eden Health, told the committee the agency provides four main service areas locally—home care, home health, palliative care and hospice—and emphasized educating families so seniors can access services before crisis.
Connor described hospice as “comfort-based care” and said Eden’s hospice team includes physicians who can respond in real time to symptom changes. “Medicare covers a 100%,” Connor said when asked whether hospice is fee-based, adding that hospice and home health are covered for eligible patients 65 and older who meet Medicare criteria. She noted other insurers may pay a portion or require a deductible and that Eden’s clinical team reviews coverage and options with families.
Connor explained that palliative care can allow patients to continue other treatments while receiving comfort-focused supports, and that the agency tracks referrals so it can re-evaluate patients who are ‘‘on the cusp’’ of hospice eligibility. She said Eden staffs Fallon and Fernley and offers nursing on call for families with medication or care questions.
Committee members asked whether services are age-limited, how workers’ compensation and veterans’ benefits might apply, and whether home‑care tasks such as meal prep and light housekeeping are covered by insurance. Connor said in-home care is typically private-pay unless covered by long‑term care insurance or veterans’ benefits; home health and hospice have clearer Medicare coverage if eligibility criteria are met.
Members welcomed the outreach and asked Connor to return with a slide presentation and flyers for the committee newsletter. Eden Health offered to coordinate with the committee on community education events prior to the committee’s October meeting.