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Public Works reports 948 service requests in Q3 and outlines $70M CIP, ARPA funds and Safe Routes grants

April 11, 2024 | Jurupa Valley, Riverside County, California


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Public Works reports 948 service requests in Q3 and outlines $70M CIP, ARPA funds and Safe Routes grants
Public Works staff told the committee that crews closed 948 service requests during the fiscal third quarter (January–March), with illegal dumping accounting for roughly 40 percent of requests and potholes about 28 percent. Public Works Operations Manager David French said the department is operating a hybrid maintenance model — a mix of in‑house staff plus contract crews — and that resurfacing projects completed this year should materially reduce pothole volume on some corridors.

"For the fiscal year Q3... we closed out 948 service requests," French reported, adding that the department typically strives to close requests within 72 hours and that average completion time during the quarter was about three days. He said some categories (potholes, street lights) still exceed that target because of high demand and third‑party dependencies.

Octavio Durand and French summarized capital projects in the city’s pipeline: roughly $70 million of projects for FY23–24, about $20 million of which came from American Rescue Plan Act funds and is being used primarily for pavement maintenance. Staff said the overall backlog to fully bring city streets to desired condition is upwards of about $250 million and that the city is prioritizing safety‑focused projects near schools and high‑pedestrian corridors.

Highlighted projects include the Mission/Pyrite intersection improvements (signal modifications, median and driveway signals for a large new shopping center), Crestmore (46th Street) safety and reconfiguration that added buffered bike lanes, Pacific Avenue phase 1 (near Rubedo High School) partially funded by Measure A, and three Safe Routes to School projects funded through the state Active Transportation Program (ATP) with approximately $8.5 million awarded for Agate Street, Granite Hill and Mira Loma corridor improvements.

French also announced recent and upcoming community events: a bulky‑item pickup day that collected about 42 tons of debris and a public works open house planned for June 1 at the Jurupa Valley Operations Center.

No committee action was taken; staff said they will continue with the projects as designed, bring bidding timelines forward where funding is secured, and report progress at future meetings.

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