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Carefree council reviews strategic-plan update, schedules next steps on transparency and technology

March 13, 2026 | Carefree, Maricopa County, Arizona


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Carefree council reviews strategic-plan update, schedules next steps on transparency and technology
The Carefree Town Council on an annual review session weighed updates to its three-year strategic plan, with staff outlining progress across fees, software integration, records transparency and project prioritization.

Staff summarized that the town's strategic plan covers fiscal years 26'28 and will be updated in 2026 and 2027 as staff incorporates council direction. "Let's set our goals and objectives," the mayor said at the start, framing the meeting as a check on alignment and near-term milestones. Staff noted a newly adopted cost-recovery fee schedule and ongoing software rollouts to improve permitting and records workflows.

Why it matters: The session set priorities that shape the town's capital and operating budgets. Staff emphasized that several items originally listed for FY26 will extend into FY27 and FY28, and that some projects need further fiscal analysis before council commitment.

Staff highlighted an adopted fee schedule implemented after a 30-day posting period; staff said the schedule became effective 06/01/2025 and will be monitored in the upcoming budget cycle to measure revenue changes. The presenter also described the town's multi-quarter rollout of a municipal permitting and case-management platform (referred to in the presentation as SmartGov/SmartCut) used across planning, code enforcement and business licensing. Staff said the initial rollout reduced in-person traffic and centralized fee collection but that creating a public-facing interface would require website integration and vendor work.

On records, staff described a transparency portal effort to consolidate agendas, minutes, resolutions and ordinances currently scattered in Laserfiche. Staff reported the document repository has not been comprehensively updated since about 2018 and that the project will require scanning and triage of archival files; staff estimated some portal components could be in place by the end of FY27 but that full cleanup is a multiyear effort.

Council members and staff also discussed codifying procedural documents (a council policy/code of conduct) and improving public notice and engagement steps tied to zoning and other major projects. Staff said they will prepare an updated draft of the plan that incorporates today's direction and circulate it for review ahead of an April agenda item.

The meeting closed with staff agreeing to return with more detailed timelines, budget implications and specific materials for council review. No formal votes or ordinances were taken during the session.

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