Staff member outlines Voki Waste Pickup Program, scheduling and safety rules

A Staff member described the Voki Waste Pickup Program as a new bulky-item collection service intended to reduce illegal dumping and help residents dispose of mattresses, box springs and other items they cannot take to the landfill themselves. "The Voki Waste Pickup Program is a new pickup program we started," the Staff member said.

The program offers multiple scheduling options, the Staff member said. "You can go online and schedule a collection. You can call in and schedule collection, and you can email us and schedule a collection for a pick up." The Staff member said residents should have items at the curb by 7 a.m. on the scheduled day and keep them away from parked cars because crews operate a boom truck with a claw that could damage nearby vehicles.

Staff emphasized safety and preparation for specific item types. Residents were asked to box or double-bag toilets and mirrors because "when the boom tries to collect it, it can shatter in 1000000 pieces, and that's dangerous for our staff and through our customers," the Staff member said. The Staff member also asked people with bed frames to secure slats together so pieces will not come loose and strike the driver. For carpets, staff instructed that carpet be rolled and placed at the curb; the Staff member said rolls can be up to 12 inches in diameter and up to 6 feet in length.

The presentation closed with a safety appeal: "We have people actually in these vehicles operating their equipment, and our main goal is to make sure they get home safely," the Staff member said, asking residents to be patient so crews can do their jobs and leave safely.

No formal actions, motions, or legal citations were discussed during the briefing. The presentation focused on operational instructions, safety guidance, and how residents can schedule bulky-item pickups.