OIT proposes reorganization to streamline delivery, boost agency satisfaction

Office of Information Technology Executive Director David Edinger told the Joint Technology Committee that he is reorganizing OIT to improve how the agency supports state departments and to accelerate cybersecurity audit remediation.

"We have struggled delivering for our agency partners at a strategic level," Edinger said, outlining a plan that creates two new teams — Digital and Delivery and Security and Infrastructure — that he said will scale Colorado Digital Service practices across OIT. He framed the change as a "hypothesis" the agency will test and adapt.

The reorganization will emphasize enterprise standards, governance, automation and a product model intended to reduce internal friction, Edinger said. Sarah Thunberg, named on special assignment as deputy director of digital and delivery, described a three-layer delivery stack with enterprise standards at the foundation, infrastructure and security in the middle, and user-facing delivery to Coloradans at the top.

Thunberg said OIT sought input from multiple sources before the rollout and summarized internal feedback: of 517 employees who answered an all‑hands pulse, 239 said "I'm on board," 242 said they had questions or were cautious, and 31 responded negatively. She also said the agency's small sample of product directors was largely supportive.

Jill Frasier, the agency's chief information security officer who will serve as deputy director for security and infrastructure on special assignment, said the changes will focus investment in automation and streamline processes to deliver measurable, ongoing value to agencies and the public.

Committee members asked for recurring updates. Representative Pascall and others requested regular status reports and metrics so the legislature can judge whether the reorganization produces results; the chair asked OIT to return with quarterly updates. Edinger said "interim" titles preserve flexibility while leaders test the structure but do not prevent those leaders from directing the teams.

The panel also discussed how OIT will measure progress. Edinger cited current metrics: agency leadership satisfaction at about 36% (up slightly from a 31% baseline) with a goal of 67, and a lifecycle maturity score that moved from 2.8 to 3.8 on a seven‑point scale with a target of 5. Thunberg said OIT is building monthly and quarterly metrics to track trends and will share tested measures with the committee.

The JTC scheduled an off‑mic follow-up with director Edinger and adjourned.