Director finds SLVEC conducted reasonable search and upholds redactions in Brown appeal

The director denied an appeal by Joshua Brown challenging whether the Salt Lake Valley Emergency Communications Center (SLVEC/VEC) had conducted a complete search for records documenting what dispatchers accessed during certain 911 calls. Brown asked whether VEC maintains CAD event records, dispatch activity logs or screen‑capture recordings that would show what information was displayed to dispatchers during calls that referenced a protective order.

VEC representative Miss Ridge said VEC is not the legal custodian for many 911 records — those belong to the responding member agency, the Unified Police Department — and that during a transition period VEC provided audio with Unified Police Department approval. Ridge told the director that VEC does not create video of dispatcher screens and that the produced audio had lawful redactions (names, dates of birth, addresses). "We released the records within our possession," she said.

Brown urged a written confirmation if VEC represented no such logs exist in its systems and said he sought a record that would identify the source of dispatcher information. After reviewing the materials and testimony, Director Lonnie Pearson found VEC had conducted a reasonable search and provided the records in its possession, that redactions were appropriate under GRAMA, and he denied Brown’s appeal. Pearson advised that Brown may request records directly from member agencies such as Unified Police Department or other system owners if necessary, and said a written decision will be issued within seven business days.