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City staff reports faster permit turnaround, new plans technician introduced

April 10, 2024 | Grand Rapids City, Kent County, Michigan


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City staff reports faster permit turnaround, new plans technician introduced
Mr. Overman updated the Economic Development Project Team on the development center's current workloads and staffing, saying initial residential and commercial application reviews average about six days and land use development feedback averages about 10 days. He credited recent hires'plans examiners, permit technicians and planning supervisors'with improving turnaround despite a recent uptick in applications.

Mr. Overman introduced Jessica Gonzales, a new plans technician who joins from the City of San Antonio and is currently onboarding. He said the department is seeing the highest application volume in two months and expects continued monitoring of review times as new staff complete training.

Why it matters: Faster permit and plan-review turnaround speeds can accelerate construction and development timelines, and staffing changes will affect how quickly developers and residents receive feedback on applications. Staff asked commissioners to continue monitoring metrics and report any issues.

What's next: Staff will continue reporting application-turnaround metrics to the commission; no vote or formal action was taken on this update.

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