The New Jersey Board of Public Utilities announced at its Nov. 21, 2025 meeting that the winter termination program is open and will run through March 15, 2026, and that a community utility assistance day is scheduled for Dec. 4 in Plainfield.
An official at the meeting said, "So if you, need help during these winter months and are unable to pay your bill, please contact your utility, for eligibility and to sign up for the winter termination program that that goes until March 15." That statement was made during opening announcements; the speaker is not identified by name in the public transcript.
Board staff said the utility assistance day will be held Dec. 4 from 9 a.m. to 3 p.m. in Plainfield, where BPU and utility staff will be available to help residents with applications. The board introduced at least one new staff member during the meeting: Sierra Betts, listed as joining customer assistance.
The winter termination program and the assistance day are aimed at helping customers who are unable to pay utility bills during the winter heating season. The board did not announce new eligibility rules or funding changes during the public remarks; callers or residents seeking help were directed to contact their utility for eligibility details and application assistance.
The board recessed into an executive session soon after these announcements; no additional details about outreach funding or program administration were provided in the public portion of the transcript.