Tamara (role not specified in the transcript), who led the presentation, told commissioners the county’s strategic plan includes 72 initiatives under the goal to "cultivate a culture of service excellence" and reported that 40 of those initiatives have been completed, 31 are on track and one is off track.
The update framed the strategic-plan progress as the foundation for recent operational changes across IT, finance, HR and procurement. Departments described a mix of achieved measures — for example, improved user surveys, faster vendor payments and new digital tools — and near-term projects they expect to close out by the end of the calendar year.
Officials emphasized transparency and the use of tools to track performance. Tamara said the next QER will wrap up outstanding items and prepare staff to begin work toward the county’s next strategic plan, scheduled to launch after the current plan ends.
The review also previewed the next QER focus areas, including SPLOST and capital projects, and asked departments to start drafting closeout reports for initiatives already achieved.