Ginnie Mae rolls out phase 1 of multifamily non‑level payment acknowledgment module

Ginnie Mae announced on Jan. 20, 2026, the launch of phase 1 of a multifamily non‑level payment (NLP) acknowledgment module in its MFPDM (multifamily pool delivery) system to automate issuer notifications and acknowledgments for scheduled mortgage payment changes. Sylvia Bowling, a business analyst in Ginnie Mae’s Office of Securities Operations, opened the training webinar and said the session would show how issuers will be notified and how to acknowledge upcoming payment changes.

The module requires issuers to record NLP schedules at pooling in MFPDM. Wade (MFPDM presenter) explained that once a pool’s NLP schedule is in MFPDM, the acknowledgment module will send reminder emails and portal alerts in the runup to an effective payment change (notifications will be sent in the roughly 50‑ to 30‑day window before the change). Issuers must log into the NLP acknowledgment page and confirm that the upcoming scheduled change matches the schedule entered at pooling; the issuer’s acknowledgement triggers final confirmation notices to stakeholders and, on the scheduled effective date, the multifamily database will automatically update the P&I amount for the acknowledged loan.

Christie Christiansen, who manages Ginnie Mae issuer support for the Poll Accounting multifamily module in RFS, told attendees that the NLP view in RFS will be view‑only: issuers will see the NLP schedule on the loan screen but must continue to enter any required FIC adjustments on the RFS pool screen under existing monthly reporting procedures. “There is no change to the RFS reporting,” Christiansen said, adding that correctly reported adjustments will typically generate a one‑month PULL 104 exception and that timely entries should avoid RPB adjustments.

The training included a live demo of the NLP screens. Bailey demonstrated navigating from the My Ginnie Mae portal (Tools → Other Application → Multifamily NLP acknowledgment), using filters (status, payment change date, pool number, issuer loan number), selecting a pending pool (the demonstration used a pool with a payment change date of 02/01/2026), acknowledging a pool, and viewing the success/portal notification. The demo also showed generating and exporting an NLP report with filters (issuer number, pool number, payment change month) in formats including Excel, PDF, CSV and HTML for auditing and recordkeeping.

Ginnie Mae staff emphasized roles and access: authorized signers for loan delivery and investor reporting, account executives, the multifamily team and BNY Mellon operations will receive notifications so pools are not missed if personnel change. Michelle, the multifamily team lead, described the release as “phase 1” of a multi‑phase effort to automate a process she said had been on her team’s wish list for roughly 20 years. Users were advised that acknowledgments should be completed no later than two business days before the effective payment change date to ensure the change is applied.

Ginnie Mae said supporting materials — the presentation deck and a recording of the session — will be posted on the Issuer Training page at ginnemae.gov under the Issuer Training → Tools & Resources (Multifamily) section; the recording is expected to appear about a week after the webinar. Staff encouraged participants to use the Q&A and survey tools and to contact issuer support or their BNY Mellon account executive with questions.

Next steps: phase 1 places NLP schedules and an issuer acknowledgment flow into MFPDM and the RFS loan screen will display view‑only NLP data beginning the reporting cycle for January 2026; further phases will expand functionality across pooling and reporting systems.