Student team recommends Tyler Technologies to streamline Franklin County invoice processing

A leadership-development team presented a proposal to Franklin County commissioners on Jan. 28 to standardize invoice submission across departments and use existing systems to reduce duplication and errors.

"We believe that our departments would benefit from one clear, consistent process for submitting invoices," said Becky Brackbill, the team's valedictorian, who led the presentation. The team identified Tyler Technologies as the preferred solution after reviewing six options and narrowing to three, citing lower licensing costs and better integration with the county's current systems.

The presenters said adopting the proposed process would reduce errors and speed approvals, and would produce direct savings in printing costs of approximately $3,000 per year and roughly $22,000 over five years, not counting staff-time savings. The team estimated a phased rollout would take about nine months and would require a cross-departmental project team for configuration and training.

Commissioners praised the presentation and asked practical follow-ups. One commissioner asked, "When do we start?" prompting staff to say they could present a formal recommendation at the next meeting. There was no formal procurement action or vote at the Jan. 28 meeting; procurement staff indicated due diligence would follow the bid review and recommendation process.