Controller asks for 13 payroll positions; committee directs task force to resolve Workday issues

The City Controller asked the Personnel and Hiring Committee to support 13 new positions to address Workday payroll and integration problems affecting LAPD, ITA and the Controller's Office, and the committee instructed a targeted task force to produce recommendations.

In a Jan. 12 communication described to the committee, the controller's office requested 13 positions (four for LAPD, two for the Information Technology Agency, and seven for the Controller's Office) to help manage payroll tickets and backlogs created during Workday integration. The controller's office said hundreds of open tickets remain and that additional staff would materially improve payroll operations citywide.

Ed Magos of ITA said the voluntary overtime bank launched Nov. 16, is live and can backdate entries to August 2025; he said the team expects to clear outstanding historic entries soon and that additional deployments should reduce exception reports. Trina Anzicker of LAPD warned of remaining "edge cases" that affect a small number of employees when calculations are done retroactively.

Chair Tim McCosker moved to continue the item but instructed the mayor's office, CIO/ITA, personnel, CAO and LAPD to convene a targeted task force to resolve LAPD payroll issues and asked the CAO to report back with recommendations to authorize and fund the 13 positions identified in the controller's communication. The committee recorded aye votes on related roll calls.