HACM public safety reports more proactive patrols in 2025; CVR consultant outlines stabilization progress

Chief Marlon Davis, head of HACM Public Safety (identified in the transcript), presented a year-end report for 2025. He said the department rolled out public-safety refrigerator magnets (distributed to roughly 2,000 households) with guidance on when to call Public Safety versus the police and that deployments are now data-informed and community-driven.

Davis told the board that officer-initiated events increased substantially year-over-year while resident-originated calls-for-service decreased. In the transcript he compared 2024 and 2025 figures and characterized the change as a roughly 62% increase in officer-initiated events (from about 6,000 to about 9,000) while resident calls decreased (to about 5,800 in 2025 from higher the prior year). Davis said the shift reflects a more proactive deployment model and added that emergency work orders and resident safety issues remain priorities.

Davis named Lieutenant Powers as the senior supervisor who will attend resident-organization meetings regularly to strengthen engagement and to identify issues (lighting, locks and cleanliness) requiring coordination with property management and maintenance. He and commissioners discussed target hardening at particular developments (Mitchell Court, Arlington) and agreed staff should pursue work orders and clarify whether repairs fall under HACM or city responsibility.

On Narcan (naloxone): Commissioners asked whether the authority should provide Narcan or distribution events. Davis said public-safety squads carry Narcan pouches and staff are trained; he asked legal and resident-services staff to explore organized distribution visits with recovery-service partners and to evaluate related liability and logistics.

CVR monthly update: Tracy Sheffield of CVR Associates summarized 2025 stabilization work the consultant provided: hiring and training staff, completing a 100% participant-file review for 2022–23, reconciling project-based voucher leasing records, improving Yardi/RentCafe configurations, transitioning landlord payments to direct deposit, hosting resident computer-lab sessions, and reducing escalation volumes. Sheffield said remaining priorities included clearing the recertification backlog, tightening leasing processes and sustaining staff training to deliver consistent customer service.

Ending: Commissioners thanked public-safety staff and CVR for responsive work on resident contacts and asked staff to follow up on specific resident voucher and eviction concerns via the operations contact line provided during the meeting.