Franklin trustees push website overhaul and a social-media ramp-up, consider intern support

Trustees told staff to prioritize replacing the library website platform and to strengthen social-media presence to increase awareness of programs.

Staff and trustees agreed the current site is difficult to edit and is not mobile friendly. Sam will lead a migration to an Aspen-based site to reduce external change costs and to provide better mobile display. "Ours is the worst," one trustee said when describing the site's mobile appearance; Sam and Jennifer discussed that the Aspen option would require staff time but minimal outside spending.

Social media: Board members suggested using a high-school or summer intern to produce short videos and human-centered posts rather than only program advertisements. Sam was identified as the primary staff contact for social channels; trustees proposed pairing him with an intern or shelver to produce regular Instagram and Facebook content.

Next steps: Sam will begin Aspen implementation with Jennifer and LocalHop coordination; staff will explore internship and volunteer models for sustained social-media content.