Representatives of Ancora Compassionate Care (formerly Hospice of Rockingham County) used a recorded segment on the Reedsville Chamber's program to describe the nonprofit's service lines, quality metrics and workplace culture. Ancora officials said national recognitions signal quality care and strengthen trust with referral partners. "This year, we are number 3 in the nation," one representative said of the Modern Healthcare best-places ranking.
Speakers said the organization earned a five-star rating from Medicare and stressed that high employee engagement underpins clinical performance. They described internal practices such as peer-to-peer recognition, an emphasis on staff well-being and communication protocols with referral sources. "If you're engaged, you're motivated; you're going to be providing that special touch to your patients and families," a leader said.
Ancora representatives discussed how those metrics matter to referral partners in nursing homes, assisted-living and physician practices; they pointed to high recent-visit percentages and described outreach to referral partners to tailor communication and care plans. They also noted the organization's local roots and that it serves Rockingham, Guilford, Stokes and Caswell counties.
No new contracts or funding awards were announced in the segment; officials encouraged listeners to consult Ancora's website for further information and to ask for Ancora by name when seeking hospice or serious-illness services.